Privacy Policy 🔒

Last Updated: November 21, 2025

Alpine Heating & Air Conditioning (“Alpine,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you use our website at https://alpinehvac.net/.

1. Information We Collect 📋

1.1 Information You Provide

When you use our contact or service request forms, you may provide information such as:

• Name
• Phone Number
• Email Address
• ZIP Code
• Details related to HVAC service requests

1.2 Automatically Collected Information

When browsing our Website, we may collect:

• IP address
• Device information
• Browser type
• Pages viewed
• Referring links
• General usage data for analytics

1.3 Cookies & Tracking Technologies 🍪

We use cookies and similar technologies to enhance performance, analyze traffic, and improve user experience. You may disable cookies through your browser, but some features may not work properly.

2. How We Use Your Information ⚙️

Your information may be used to:

• Respond to service requests and inquiries
• Provide HVAC services, scheduling, and follow-up communication
• Improve Website functionality and performance
• Send appointment confirmations or service-related messages
• Maintain business records and legal compliance

We do NOT sell your personal information.

3. Sharing Your Information 🤝

We may share your information only in these situations:

• With trusted service providers who assist with scheduling, technology, or Website operation
• When required by law or government authorities
• To protect our legal rights or prevent fraudulent activity
• With financing partners only when YOU initiate an application

4. Data Security 🔐

We implement security measures to protect your information from unauthorized access or misuse. However, no digital transmission is 100% secure.

5. Third-Party Links 🔗

Our Website may include links to third-party resources, such as HVAC product manufacturers or financing tools. We are not responsible for the content or privacy practices of external sites.

6. Your Rights 🧑‍⚖️

You may request to:

• Access the information we have about you
• Update or correct your information
• Request deletion of your information (where legally applicable)
• Opt out of non-essential communication

7. Children’s Privacy 🚸

We do not knowingly collect personal information from children under the age of 13. If we discover such information was submitted, we will delete it promptly.

8. Data Retention 📦

We retain personal information only as long as necessary for business, service, or legal requirements.

9. Service Areas 🌎

Information you submit may include ZIP codes or locations within our service areas, including El Dorado, Placer, Sacramento, Sutter, and Yuba Counties. This data is used solely for scheduling and service purposes.

10. Updates to This Policy 🔄

We may update this Privacy Policy periodically. The updated version will always be available on this page.

11. Contact Us 📞

For questions about this Privacy Policy or to make a data-related request, contact us:

Alpine Heating & Air Conditioning
Phone: (916) 850-9700
Email: 1a*********@***il.com
License: 664609
Business Hours: Monday – Friday, 8:00 am – 5:00 pm